Accessibility

Accessibility

Getting Here

Contact for accessibility enquiries: 

Buxton Visitor Centre Staff

Telephone: 01298 214577

Buxton Crescent Visitor Experience
Pump Room
Buxton
SK17 6BH 

Travel By Public Transport

  • You can reach the Buxton Crescent Visitor Experience by bus and train.

  • The closest bus stop is on Terrace Road, opposite Potter’s of Buxton department store. The nearest bus stop is 260 metres and is 5 minutes away from the Visitor Experience. The bus stop is 0.10 miles / 0.161 km from Buxton Crescent Visitor Experience.

  • The nearest train station is Buxton Railway Station. The train station is 0.25 miles / 0.35 km from Buxton Crescent Visitor Experience.

Parking

  • There is parking near the venue. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is paid.

  • There is a drop-off point near the main entrance. The drop-off point has a dropped kerb.

  • There is level access from the car parking bays to the entrance with a permanent ramp.

  • The path is sloped.

  • The route is 200cm/78 inches wide at least.

Accessibility Guide For The Buxton Crescent Visitor Experience

Arrival

Path to main entrance

  • There is level access from the street to the main entrance.

  • There is a permanent ramp.

  • The path is 2000mm wide.

  • The path is sloped.

 Main entrance

  • The main entrance has level access.

  • The door is 110cm/ 43 & half inches wide.

  • The main door is opened by staff.

  • 1-inch threshold entrance 

 Colonnade

  • The colonnade entrance has handrails.

  • The Steps may be slippery in wet weather.

Getting Around Inside

Ground level

  • The ground level of the Experience consists of five rooms.

  • Room 1,3,4 and 5 have seating.

  • The accessible toilet is on this level. Please talk to a member of staff for directions when on the tour.

  • If you need to use the lift, you must be accompanied by a member of staff.

Stairs

  • We have two sets of stairs, both with 14 steps.

  • The steps are well worn and require caution.

  • Visitors who cannot use the stairs or do not feel comfortable using the stairs can ask to use our lift.

Basement Level

  • The basement level of the experience consists of four rooms and has uneven flooring and low ceilings.

  • Room 6 and 9 have seating.

  • You can request seating in room 7 and 8.

Stairs down to the Basement Level.

Stairs up the the Ground level 

Customer care support

Hearing

  • The fire alarm has flashing lights.

  • Large print is available

General Information

  • Most staff have Disability Awareness training.

  • Most staff have Dementia Friendly training.

  • We are Guide Dog friendly

Visual

  • The walls and the doors have high colour contrast on the Ground Level not the Basement level .

  • There is low lighting in the basement Level.

  • Large print is available

Emergency evacuation procedures
• We have emergency evacuation procedures for visitors.
• The fire alarm has flashing lights.

Accessibility equipment

  • For a list of more items, please go to http://www.accessiblederbyshire.org/.

  • Evac-u-chair is available in case of emergencies.

Lift Access

  • The lift is 90cm/35 inches wide and 213cm/84 inches deep.

  • There is a handrail in the lift.

  • If you need to use the lift you must be accompanied by a member of staff.  

Toilet Access

  • The accessible toilet door is 86cm/34 inches wide.

  • The accessible toilet has a level tiled floor.

  • If you are in need of help, there is call button on the right wall by toilet.

  • On left by toilet there is a emergency cord

  • Handrail by toilet is 68cm/27 inches from the floor.

  • Wash basin has handrail and is 74cm/29 inches from the floor.

  • Hand dryer is 94cm/37 inches from the floor.

Buxton Crescent Visitor Experience Floor Plan

Accessibility Guide For The Buxton Visitor Centre

Buxton Visitor Centre

  • From the main entrance to the shop, there is level access. The route is 155cm wide, or more. The door is 155cm wide.

  • The route through the shop is more than 155cm wide. Display information is low, for wheelchair users. There is seating available for visitors.

Arrival

  • From the street to the entrance, there is level access.

  • There is a permanent ramp.

  • The path is at least 2 metres wide.

Entrance

  • The entrance has level access.

  • There is a permanent ramp.

  • The door is 61 inches /155cm.

  • We use two double doors open throughout the year.

Exit

  • The exit has level access.

  • There is a permanent ramp.

  • The door is 61 inches /155cm wide.

  • We use double doors that are open throughout the year.

Exit
Entrance

Getting around inside

  • From the entrance to the desk, there is level access. The route is at least 155cm wide

  • The desk has a low section.

  • the low section of the desk measures (41 inches /105cm) (width) and (25 inches / 63cm)( height)

Customer care support

 Accessibility equipment

  • For a list of more items, please go to http://www.accessiblederbyshire.org/.

  • The Pavilion Gardens is the nearest facility with toilets accessible people with assistance dogs. This Facility is 321 meters from Buxton Visitor Centre.

Emergency evacuation procedures

  • We have emergency evacuation procedures

Level Access

  • From the entrance the Buxton Visitor Centre has level access with a permanent ramp.

Hearing

  • Most staff have Disability awareness training.

Visual

  • Full-height windows have contrast markings.

  • We have display information in large print.

  • We have information in large print.

  • We welcome guide dogs.

Buxton Visitor Centre Floor Plan

Download Our Guides

Look at more guides at accessiblityguides.org
For more information please click the link below 
https://www.accessibilityguides.org

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