Accessibility

• There are pay-and-display accessible parking bays within 50 metres of the Crescent.
• Buxton Train Station is a couple of minutes walk away – follow the main road for a gentle incline.
• There is level access to the Crescent’s colonnade from either end of the building. The colonnade has a handrail. The colonnade may be slippery when wet.
• The main entrance is 110cm wide and held open by staff as you enter.

• The ground level of the Experience consists of five rooms.
• Room 1,3,4 and 5 have seating.
• The accessible toilet is on this level. Please talk to a member of staff for directions when on the tour.
• We have two set of stairs. Both have 14 steps and are quite worn from centuries of use.
• If you need to use the lift, you must be accompanied by a member of staff.
• The basement level of the Experience has low ceilings and uneven floors.
• The basement level has low ambient lighting in some places.

• We expect to have T-Coil Roger Systems in place before the end of 2024.
• The fire alarm has flashing lights.
• Transcripts are available in all rooms of the Buxton Crescent Experience.

We really care about making the Buxton Crescent Experience enjoyable for everyone. Get in touch before your visit and we’ll do our best to make any accommodations you require.

• Most of our staff have disability awareness training.
• Most of our staff have Dementia Friendly training.
• With advance notice, we can arrange a ‘quiet hour’ type experience, with dimmed lighting and no loud noises.
• Be aware that the Buxton Crescent Hotel test their fire alarms on Thursdays.

• The accessible toilet door is 86cm/34 inches wide.
• The accessible toilet has a level tiled floor.
• If you are in need of help, there is call button on the right wall by the toilet.
• On left by toilet there is a emergency cord
• Handrail by toilet is 68cm/27 inches from the floor.
• Wash basin has handrail and is 74cm/29 inches from the floor.
• Hand dryer is 94cm/37 inches from the floor.

• The lift is 90cm/35 inches wide and 213cm/84 inches deep.
• There is a handrail in the lift.
• If you need to use the lift you must be accompanied by a member of staff.  

Buxton Crescent Heritage Trust welcomes all to our attractions and events. Those that require the assistance of an essential carer to ensure a safe and enjoyable visit may ask for a complimentary essential carers ticket for their companion. These are available to anyone with an Access Card or anyone in receipt of the higher rate of Personal Independence Payments (PIP), Attendance Allowance (AA) or Disability Living Allowance (DLA).
Essential Carers tickets can be purchased alongside a standard ticket from the Pump Room, on the phone (01298 214577) or on the ticketing section of our website for events and the Buxton Crescent Experience.