The Pump Room | Buxton Visitor Centre

For warm and personal visitor services, get in touch with the Pump Room – our expert staff are on hand to help with anything you need, with information on the best events, activities and hidden gems in Buxton and beyond.

You can also complete the form below to automatically send us a message – we aim to respond to emails within 2 working days.

Business & Commercial

If your inquiry isn’t tourism-based, or you’d like to get in touch with a specific member of our team, send an email to or call our office at 01298 338443. We aim to respond to all emails within 2 working days.

Our visitor experience...

tells the stories of Buxton, The Crescent, its famous water and the many people who came to seek its cure. Click here to read more.

Our Premium Guided Tours set off in the morning, where you can dive deep into the rich history of our area aided by our warm and wonderful hosts.

For those who prefer to discover at their own pace, the Experience opens to Self-Guided visitors at 1pm.

Large group? Or a sensory tour during quiet times? Please contact us and we can help get that arranged.