Hello Buxton

Networking and familiarisation event for local businesses and institutions.

The Buxton Crescent Heritage Trust invites local businesses and accommodation providers to attend a familiarisation day at the Buxton Crescent Experience on Thursday 16th May. The Crescent Experience is the perfect introduction to Buxton and the Peak District so come and have a taster of the 90 minute fun and fact-filled interactive experience with 9 themed rooms inside the beautiful Grade-1 listed Georgian Crescent.
As operators of the Buxton Visitor Centre in the Pump Room and the Buxton Crescent Experience, it is our mission is to promote all the wonderful assets Buxton has to provide visitors (and locals) alike and we would like to show local businesses what we do, so that you can share this information with your guests, clients and customers. Our hosts and staff team will be on hand to provide you with information and answer any questions you have about the experience or any of the events and activities run by the Trust. 
The familiarisation event will include a 10.30am 90-minute Premium Guided tour (limited places) and self-guided tours to explore at your own pace from noon to 7pm, so we hope there is a time to suit you.

Friends of BCHT enjoy 10% off all tickets.

Buxton Crescent is accessible by wheelchair and fitted with accessible lift and toilet facilities. The Pump Room is one-level Assistance dogs are welcome in Buxton Crescent and the Pump Room. We are working hard on having hearing loops available before the end of 2024.

The Pump Room is fitted with an accessible toilet.

Buxton Crescent has male, female and accessible toilets.

The Pavilion Gardens have public toilet facilities, just 5 minutes walk away.

Dogs are very welcome in the Pump Room and we always have complimentary dog treats at the Visitor Information desk.

Assistance dogs are allowed in the Buxton Crescent Experience and in the Assembly Rooms.

A variety of hot, cold and alcoholic drinks are usually available during events in the Pump Room.

See our complete FAQ here.


Keep in touch

Our mailing list is the best way to stay up-to-date with us. We send out a seasonal newsletter with info on all our upcoming events and activities, and we can keep you updated when adding new dates for sold-out events. We never bombard your inbox and you’re in control of what communication you receive from us.

Our visitor experience...

tells the stories of Buxton, The Crescent, its famous water and the many people who came to seek its cure. Click here to read more.

Our Premium Guided Tours set off in the morning, where you can dive deep into the rich history of our area aided by our warm and wonderful hosts.

For those who prefer to discover at their own pace, the Experience opens to Self-Guided visitors at 1pm.

Large group? Or a sensory tour during quiet times? Please contact us and we can help get that arranged.