The Draft

Accessibility

Getting Here

Buxton Crescent Visitor Experience
Pump Room
Buxton
SK17 6BH 

Contact information

Contact for accessibility enquiries: Buxton Visitor Centre Staff

• visitorinformation@buxtoncrescenttrust.org

• https://buxtoncrescentexperience.com/

• 01298 214577

Travel By Public Transport

You can Journey to Buxton Crescent Visitor Experience by bus and train.

• The closest Bus stop is on Terrace road, opposite Potter’s of Buxton. The
nearest Bus stop is 260 metres and is 5 minutes away from the Visitor
Experience. The bus stop is 0.10 miles / 0.161 km from Buxton Crescent Visitor
Experience.

• The nearest train station is Buxton Railway Station. The train station is 0.25
miles / 0.35 km from Buxton Crescent Visitor Experience.

Parking

There is parking near the venue. There are accessible parking spaces. There
parking is less than 50 metres from the main entrance. Parking is not free.

• There is a drop-off point near the main entrance. The drop-off point has a
dropped kerb.

• There is level access from the car parking bays to the entrance with a
permanent ramp.

• The path is sloped.

• The route is 200cm/78 inches wide, or more.

Accessibility Guide For The buxton Crescent Visitor Experience

Arrival


Path to main entrance

• There is level access from the street to the main entrance.

• There is a permanent ramp.

• The path is 2000mm wide, or more.

• The path is sloped.

 Main entrance

  • The main entrance has level access.

  • The door is 110cm/ 43 & half inches wide.

  • The main door is opened by staff.

  • 1-inch threshold entrance 

 Colonnade

  • The colonnade entrance has handrails to assist.

  • The Steps can become slippery in wet weather.

Getting Around Inside

Ground level

  • The ground level of the Experience consists of 5 rooms.

  • Room 1,3,4 and 5 have seating.

  • The Accessible toilet is on this level please talk to a member of staff for directions when on the tour.

  • If you need to use the lift you must be accompanied by a member of staff

Stairs

  • We have two sets of stairs, both with 14 steps.

  • The steps are well worn so we suggest caution.

  • Visitors who cannot use the stairs or do not feel comfortable using the stairs can ask to use our lift.

Basement Level

  • The Basement level of the experience consists of 4 rooms and has uneven flooring and low ceilings.

  • Room 6 and 9 have seating.

  • You can request seating in room 7 and 8.

  • Room 8 has very dim lighting, moving projections and bright lights.

Stairs down to the Basement Level.

Stairs up the the Ground level 

Customer care support

Hearing

  • The fire alarm has flashing lights.

  • Large print is available

Visual

  • The walls and the doors have high colour contrast on the Ground Level not the Basement level .

  • There is low lighting in the basement Level.

  • Large print is available

General Information

  • Most staff have Disability Awareness training.

  • Most staff have Dementia Friendly training.

  • We are Guide Dog friendly

Emergency evacuation procedures
• We have emergency evacuation procedures for visitors.
• The fire alarm has flashing lights.

Accessibility equipment

  • For a list of more items, please go to http://www.accessiblederbyshire.org/.

  • evac-u-chair is available in case of emergencies.

Lift Access
• The Lift is 90cm/35 inches wide and 213cm/84 inches deep.
• There is a Handrail in the lift.
• If you need to use the lift you must be accompanied by a member of staff.

 

Toilet Access

  • The Accessible Toilet door is 86cm/34 inches wide.

  • The Accessible Toilets has a level tiled floor.

  • If you are in need of help, there is Call button on the right wall by toilet.

  • On left by toilet there is a Emergency Cord for help

  • Handrail by toilet is 68cm/27 inches from the floor.

  • Wash basin has handrail and is 74cm/29 inches from the floor.

  • Hand dryer is 94cm/37 inches from the floor.

Buxton Crescent Visitor Experience Floor Plan

Accessibility Guide For The Buxton Visitor Centre

Buxton Visitor Centre

  • From the main entrance to the shop, there is level access. The route is 155cm wide, or more. The door is 155cm wide.

  • The route through the shop is more than 155cm wide. Display information is low, for wheelchair users. There is seating available for visitors.

Arrival

  • From the street to the entrance, there is level access.

  • There is a permanent ramp.

  • The path is 200cm wide, or more.

Entrance

  • The entrance has level access.

  • There is a permanent ramp.

  • The door is 61 inches /155cm.

  • We use two Double Doors that are open throughout the year.

Exit

  • The Exit has level access.

  • There is a permanent ramp.

  • The door is 61 inches /155cm wide. 

  • We use double doors that are open throughout the year.

Exit
Entrance

Getting around inside

From the entrance to the desk, there is level access. The route is 155cm wide, or more. Tourist information Desk

  • The desk has a low section.

  • The Low section of the desk measurements are width (41 inches /105cm) And height (25 inches / 63cm)

Customer care support

 Accessibility equipment

  • For a list of more items, please go to http://www.accessiblederbyshire.org/.

  • Pavilion Garden is the nearest facility that has toilet areas that can be utilized by people with assistance dogs. This Facility is located 321 meters from Buxton Visitor Centre.

Emergency evacuation procedures

  • We have emergency evacuation procedures for all visitors.

Level Access

  • From the entrance the Buxton Visitor Centre has level access with a permanent ramp.

 

Hearing

  • Most staff have Disability awareness training.

Visual

  • Full-height windows have contrast markings.

  • We have display information in large print.

  • We have information in large print.

  • We welcome guide dogs.

Buxton Visitor Centre Floor Plan

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