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Plan Your Visit

The Buxton Crescent Experience

An immersive and interactive journey through nine rooms in the Buxton Crescent, which tells the stories of the Building, the town, and the historic characters who came here for the wonderful water. Open for tours daily during the season. Please check our opening times ahead of your visit. To find out more and to book tickets follow the link below.

The Assembly Rooms

Buxton Crescent Heritage Trust run a varied programme of open days and events that celebrate our Georgian heritage and the town's spa history. For more details of special events please visit our 'What's On' page

Buxton Visitor Centre | The Pump Room

The town's Visitor Information Centre is located opposite The Crescent in the heart of Buxton. A natural starting-point for your visit to the town, it's a place to find inspiration, information and ideas for great experiences in the town, Peak District and High Peak. The Pump Room itself is a stunning building, and an important part of Buxton's rich spa heritage.

Opening Times​

During our busy season, we're open 7 days a week. Check back here for notices about closures.

Getting Here

The Crescent and Buxton Visitor Centre | The Pump Room are in the centre of Buxton, Derbyshire set in the stunning Peak District National Park. Buxton is within an hours scenic drive of Manchester, Sheffield, Derby, Stoke on Trent and Nottingham. Even for those travellers coming from further afield, we're well worth the visit!

Address

Buxton Visitor Centre | The Pump Room The Crescent Buxton Derbyshire SK17 6BH

Located in the centre of Buxton

The Crescent represents the very centre of the town, so we're within easy walking distance to other attractions, shopping, bars, restaurants and parking. We're just a scenic 10 minute walk from Buxton Station, Buxton Market Place, Buxton Opera House, The University of Derby Campus and The Springs Shopping Centre.

Parking

Pay-and-display parking bays are close by near Buxton Opera House. Town Centre Car Parks: Buxton Town Hall Pavilion Gardens The Springs Shopping Centre Sylvan Coach Park Parking is free after 6pm. Electric car charging is available at The Lee Wood Hotel and The Old Manse Guesthouse at the discretion of the guesthouse/hotel management.

Public Transport

Visiting by Train

Buxton train station is a 5 – 10 minute walk from The Pump Room and Crescent and operates a regular service from Manchester Piccadilly calling at all stations to Buxton. Macclesfield Station is 25 minutes drive away. For more information on available services and any service updates visit the Trainline and Northern Rail websites.

Weather

Buxton is famous for its refreshingly invigorating weather. You can check the weather forecast for buxton and the surrounding area at the links below.

Visiting by Bus

Buxton is served by bus routes to and from local cities, towns and villages. The main bus stops are located on the market place in Higher Buxton, a five minute walk from The Crescent and Pump Room High Peak Buses operate local bus services from Glossop, Stockport, Ashbourne, Derby, Manchester and Sheffield. The Skyline199 service operates until late 7 days a week, connecting Buxton with Stockport, Hazel Grove, New Mills and Disley. For details of times, fares and maps please see www.highpeakbuses.com.

Accessibility

If you have any other questions, or would like to contact us in advance of your visit please contact us: visitorinformation@buxtoncrescenttrust.org or telephone 01298 214577.

Visitors with mobility impairments 

The Pump Room is accessible by wheelchair and electric scooter. The Buxton Crescent Experience is accessible by wheelchair and there is a lift in the Crescent providing access to the Cellar spaces.

Accessible Derbyshire have further details and advice on access in the town and county www.accessiblederbyshire.org

Visitors with visual impairments

Assistance dogs are welcome in the Pump Room and the Buxton Crescent Experience.

Please contact a member of the Buxton Crescent Heritage Trust team if you have any special requirements.

Large Print Requirements

Please contact a member of the Buxton Crescent Heritage Trust team if you have any special requirements.

Hearing Impairments

We are working on having induction loops installed in The Visitor Centre at the Pump Room as soon as possible.

Family Visits

We offer lots for family visitors, and new events and activities are added all the time. The Buxton Visitor Centre is free to visit, and is a 'well' of knowledge about things to do both with us, and around Buxton. Families can book for the Buxton Crescent Visitor Experience which has something for all ages - ideal for those looking for a fun and playful journey through Buxton's history. For further details on special family events please check our Events page and subscribe to our mailing list.

Group Visits

Group discounts are available for parties with 16+ visitors. We offer a warm welcome and a range of options for fabulous heritage experiences at the Buxton Crescent and Pump Room Visitor Centre. We have packages available for groups to visit the Buxton Crescent Experience and Buxton Pump Room, which can be tailored to fit your group size, budget and timeframe. Among the options we can add to a standard tour include a private tasting of the Buxton Thermal Mineral Water, or an encounter with a historical character. Pre-booked groups are also welcome to attend evening events both in The Pump Room and Assembly Rooms. A range of talks and activities about the Crescent, its history, characters and the town’s spa history can be booked for your group - we're happy to travel to you, or arrange online sessions. Click below to get in touch with our team and discuss your requirements and create a great visit.

More to do in Buxton

For more local information about the town, Explore Buxton has extensive guides and listings for what’s on and things to do in Buxton.

FAQ

Some common Crescent questions...

The Crescent is now completed and open.  The majority of the building is part of the Ensana Buxton Crescent Health Spa hotel (including parts of the thermal mineral baths). The Buxton Crescent Heritage Trust manage a visitor attraction within the Crescent, the Buxton Visitor Centre in the Victorian Pump Room opposite, and have access for events in the Assembly Rooms for 60 days a year.

Pay and Display Parking bays are located on The Square by Buxton Opera House.
Free Parking is available after 6pm.

Town Centre Car Parks:

  • Buxton Town Hall
  • Pavilion Gardens
  • Spring Gardens Shopping Centre

Our visitor experience is located on the ground floor and in cellar spaces of Buxton Crescent.

It tells the tale of this remarkable building, the mineral spring it’s built upon, and the many fascinating characters involved in its story.

You can enjoy the attraction at your own pace or with our expert hosts, who massively enhance the experience with their own detailed knowledge.

Tickets for the Experience are available via our website www.buxtoncrescentexperience.com or from the Buxton Visitor Centre in The Pump Room.

We recommend booking ahead as slots may be fully booked on busy days.

The Trust is a registered charity that has been established to help preserve the stunning Crescent buildings and to create and operate an inspiring visitor experience in The Crescent and Visitor Centre. Find out more about the Trust here.

You can join our mailing list by completing our Contact form, or follow us via the Social media links at the top and bottom of this webpage. 

  • Become a Friend of Buxton Crescent Heritage Trust: members receive retail offers in the Pump Room, invitations to exclusive events, and a permanent discount to all our events (with priority seating!).
  • Join our volunteering community! Whatever your thing is, we’ve always got some really interesting and rewarding opportunities in the pipeline.
  • We always welcome donations, which go towards the upkeep of the amazing spaces we look after.

Read More about Getting Involved.

Contact us via Hello@BCHtrust.org or call 01298 214577 to learn more about becoming a Friend, volunteering, or making a donation. 

Sign up to our mailing list

We would love to keep in touch with you.

To be among the first to find out about the opening of our experiences, forthcoming events, and other opportunities to get involved, you really want to be registered on our mailing list.  You can do so by completing the short form here.

Image Reproduction and Photography Policy

Photographs may be taken for personal use, but photography intended for commercial or editorial use strictly requires a licensing agreement. Many of the historic images displayed by Buxton Crescent Heritage Trust have been licensed specifically by their respective owners. If you'd like to use images you've seen on our website for commercial use, please get in touch via Hello@BCHtrust.org

Supported and sponsored by

Our visitor experience...

tells the stories of Buxton, The Crescent, its famous water and the many people who came to seek its cure. Click here to read more.

Our Premium Guided Tours set off in the morning, where you can dive deep into the rich history of our area aided by our warm and wonderful hosts.

For those who prefer to discover at their own pace, the Experience opens to Self-Guided visitors at 1pm.

Large group? Or a sensory tour during quiet times? Please contact us and we can help get that arranged.