Plan Your Visit
Buxton Visitor Centre
Monday – Saturday, 10am – 4.30pm
Sunday, 10.30am – 4pm
Sunday, 10.30am – 4pm
Buxton Crescent Visitor Experience
Monday – Sunday, 10.30am – 5pm (last bookable tour at 3.30pm)
Bus Timetables are available from:
Visitors with mobility impairments
The Pump Room is accessible by wheelchair and electric scooter. The Buxton Crescent Visitor Experience will be accessible by wheelchair, there is a lift in the Crescent providing access to the Cellar spaces. Accessible Derbyshire have further details and advice on access in the town and county www.accessiblederbyshire.org
Visitors with visual impairments
Assistance dogs are welcome in the Pump Room and Buxton Crescent Heritage Experience. Please contact a member of the Buxton Crescent Heritage Trust team if you have any special requirements.
Large Print Requirements
Please contact a member of the Buxton Crescent Heritage Trust team if you have any special requirements.
We are working on having induction loops installed in The Visitor Centre at the Pump Room as soon as possible.
We are dedicated to ensuring the safety of visitors, customers and staff. The team have worked hard to make condititions safe, secure and enjoyable so that The Buxton Visitor Centre is still a great place to visit.
Here is some information about the measures we have put in place to make our venues ‘Good to Go’.
The Crescent Experience, Hotel and Spa opened in October 2020.
The innovative visitor experience located on the ground floor and in cellar spaces of The Crescent tells the story of this remarkable building, it’s restoration, and fascinating characters. Visitors can also discover more about the town’s spa heritage and famous liquid asset.
Tickets for the Experience can be purchased from our website www.buxtoncrescentexperience.com or from the Buxton Visitor Centre in The Pump Room.
The Trust is a registered charity that has been established to preserve the stunning Crescent buildings and to create and operate an inspiring visitor experience in The Crescent and Visitor Centre in The Pump Room. Their is be a year round programme of events, Friends and volunteer programme. The Trust is run by people who are passionate about the Crescent, our heritage and the area. For further details on our charitable aims, fundraising and trustees please visit www.buxtoncrescenttrust.org
You could become a Friend of Buxton Crescent Heritage Trust. As a Friend you will receive invitations to special events and offers in The Pump Room and Visitor Experience. Your membership will help us to achieve our aspirational aims.
We also have a volunteer programme, here your time and skills are extremely valuable to the Trust. We have interesting volunteering opportunities including support at a wide range of events in The Pump Room and magnificent Assembly Room, research, fundraising and administration.
Local businesses and Corporations can also benefit from becoming involved with our events programme, fundraising campaigns and sponsorship opportunities.
For further details please email Visitorinformation@buxtoncrescenttrust.org of phone: 01298214577
Sign up to our mailing list
We would love to keep in touch with you. To be among the first to find out about the opening of our experiences, forthcoming events, and other opportunities to get involved, you really want to be registered on our mailing list. You can do so by completing the short form here.